Dudley, West Midlands
Supported living in Dudley
Dudley borough is fiercely local. People here identify with their town, not the council area — so we place people back in their own town wherever we can.
Across Dudley we support adults with schizophrenia, bipolar affective disorder, personality disorder diagnoses, severe depression and co-occurring substance use, most often on the way out of hospital or a rehabilitation placement.
Black Country services are stretched, and the gap that hurts most is the one between a discharge date and a home that will hold. We fill that gap with staff who live in the borough, know the bus routes and can get to a house in ten minutes when something changes.
We are honest about what we're not: not a hospital, not a care home, not a locked environment. We are a support provider working in people's own tenancies, governed by the fundamental standards the CQC inspects us against.
Our homes
What our Dudley homes are like
Our Dudley homes are typical Black Country terraces and semis — Brierley Hill, Stourbridge and Kingswinford — on streets where the neighbours are families and pensioners, not other services.
Warm, cheap-to-run houses
Insulated, properly heated and set up so nobody sits in a cold room in December because they're frightened of the meter.
Own room, own routine
Lockable bedrooms with a bed, wardrobe, desk and space for a TV or a games console. People get up and go to bed when they choose.
Shared spaces that feel domestic
A sofa, a kettle, a washing machine and a kitchen table — the kind of house someone grew up in, not a communal lounge with a noticeboard.
Close to family
Most of our Dudley tenants are within a short bus ride of a parent, sibling or old friend, and visitors are welcome.
Safe homes
Every Dudley home is safe, compliant and regularly inspected
Property compliance is a wellbeing issue, not a filing exercise. Here's what that means in practice across our Dudley homes.
- Documented weekly fire alarm testing, quarterly drills and annual servicing at every Dudley property
- Current gas safety certificates and five-yearly electrical inspection reports
- Legionella controls with recorded temperature checks
- On-call manager overnight and sleep-in staffing where the risk assessment requires it
- Environmental risk assessments covering ligature, kitchen safety and medication storage
- A named responsible person for every property, so repairs and compliance don't fall between teams
Local care
Care that stays local in Dudley
People do better when the GP, the pharmacy, the care coordinator and the support team are all within a few miles of the front door.
- GP and pharmacy registration in Brierley Hill, Stourbridge or Halesowen straight away
- Support to attend Black Country mental health appointments, depot clinics and psychology
- Medication support ranging from full administration to independent self-management with checks
- Joint working with Dudley Council social workers, care coordinators and the crisis team
- Substance use support alongside mental health, with referrals into local recovery services
- Help with benefits, arrears, budgeting and keeping the tenancy in credit
Local relationships in Dudley
We've built our Dudley relationships slowly: ward managers who know they'll get a straight answer from us, social workers who know we'll say no if a placement isn't right, and landlords who trust us to look after a property. That network is what makes a 48-hour assessment possible.
Being part of the community
Locally, life means Merry Hill for a coffee and a wander, the market in Stourbridge, walks at Saltwells and Netherton reservoir, Dudley College courses, the leisure centres, and football on a Saturday. We help people find one or two things they'd actually turn up to, then keep turning up with them until it sticks.
Who we work with
Dudley Council adult social care · Black Country Healthcare NHS Foundation Trust services · Local GP practices, pharmacies and recovery services · Dudley housing providers and private landlords
Areas we cover in and around Dudley
We take referrals for supported living and mental health supported accommodation across Dudley and the surrounding West Midlands area, including:
- Brierley Hill
- Stourbridge
- Halesowen
- Kingswinford
- Dudley town
- Sedgley
- Netherton
- Coseley
Make a referral
Three ways to refer in Dudley
Use the referral form
Two minutes, no documents needed to start — tell us you're referring in Dudley.
Start a referralFrequently asked
Dudley referrals
How fast can you respond to a Dudley referral?
Same working day acknowledgement, in-person assessment within 48 hours and a written costed proposal within three working days.
Do you support people with dual diagnosis in Dudley?
Yes. We support people with co-occurring substance use alongside mental illness and work with local recovery services rather than excluding people for using.
What size are the Dudley homes?
Small — usually two to four tenants in an ordinary terraced or semi-detached house on a residential street.
Is staffing 24 hours?
It depends on assessed need. We provide anything from a few hours a week to waking nights, and we say plainly what we can and can't staff.
Can families pay through a direct payment?
Yes — direct payments via an intermediary or managed account provider are accepted alongside local authority and NHS funding.
Discuss a Dudley placement
Tell us about the person's needs and we'll tell you honestly whether we're the right fit.